Publications
Quadro europeu de qualificações setoriais
European Sectoral Qualifications Framework for Asylum and Reception Officials
Occupational and Educational Standards
Programação plurianual 2023-2025 - Resumo
Single Programming Document 2023-2025
Summary of the Agency's multi-annual programming for 2023 - 2025 and work programme for 2023
Nota de orientação sobre a comunicação através de intérpretes
This document intends to promote and ensure the quality of interpretation services for resettlement countries.
Guia prático sobre o planeamento e a execução de missões de seleção
This tool is intended as a brief guide to accompany resettlement officials when preparing and implementing a resettlement selection mission.
Guia prático sobre o planeamento e a realização de entrevistas de reinstalação
This practical guide is intended as a brief guidance and checklist to accompany resettlement case officers in the preparation and implementation of selection interviews.
Guia prático sobre o exame do dossiê
This tool provides guidance for assessing a resettlement submission via dossier examination i.e. based on the UNHCR file.
Lista de verificação de diligências relativas à transferência
The main objective of this tool is to identify the most important steps and activities that may take place when preparing and implementing the transfer of refugees within a resettlement programme.
Lista de verificação para a organização de sessões de orientação antes da partida e de orientação cultural através de ligação vídeo
This checklist can be used to prepare and conduct pre-departure (PDO) and cultural orientation (CO) sessions via video conference for refugees in the resettlement process.
Nota de orientação sobre temas relacionados com a orientação antes da partida
This tool aims to provide resettlement officers and PDO trainers with an overview of topics that provide consistent and accurate information about life in the resettlement country.